At Gifts For Pet Owners, each item is made-to-order with love and care using your pet's photo and personalizations. Since our products are custom designed, we cannot accept returns or cancellations once the order is confirmed.
We stand behind the quality of our products. If your item arrives damaged, misprinted, or has a manufacturing defect, we will replace it at no additional cost. Please notify us within 7 days of delivery.
To request a replacement, email our support team at support@giftsforpetowner.com with:
Because every item is individually created, we cannot process exchanges for wrong size, color, or change-of-mind. Please double-check your size and order details before confirming.
If your order was delivered late or there was a shipping issue, please contact us so we can help resolve it. While returns are not generally accepted, we believe in fairness and customer satisfaction.
Thank you for choosing to shop with a small business. Your support helps us continue creating personalized gifts that celebrate the bond between pets and their humans.
If you have any further questions, don't hesitate to reach out. We're here to help!